AI, EPS, PDF and Jpeg File.Jpeg File Is For Proof of your artwork. AI,EPS and PDF can be opened in Illustrator or imported into most any other software that supports vector files. CDR Or other files can be sent by request.
Vector files do not have a resolution. They can be scalable with no loss of quality. Resolution is a raster term.
Please check your file to make sure it is correct before going to print. It is up to you to adjust colors, check spelling and wrong or missing text, and/or missing shapes. we will redo for you if it is to be our fault, but final output and checking for errors rests on the user. If you cannot use my file, we are only responsible for what we charged you and not any money lost from errors in output.
You need to make sure your software opens or imports vectors. Open vector files in vector supported softwares.
If it is due to my mistake, we will make it right at no charge. we will ask as many questions as possible beforehand to avoid mistakes. If you neglect to tell me something that is not obvious or your customer makes a change, we will charge you for it. A good example of this is sending artwork that is black and white and appears to be joined, and later requesting certain shapes to be separate colors or non-connecting.
No. we are not responsible for lost or missing emails. Check your spam/junk settings. Email is not perfect. If we promise you a file, it will be sent in the agreed upon timeframe, otherwise you will be notified beforehand.
Usually 6-24 hours after your order is placed. Some jobs may take up to 1 extra day if they are complex. we will let you know if more time is needed.
Anything done in 1-2 hours for simple jobs. Approximately 25-30% will be added to the normal fee. Some complex jobs cannot be done this quickly.
Everyone has a different opinion of ASAP, so please give me a timeframe instead, thus avoiding potential unnecessary fees.
Any order received Friday through Sunday, may not be done until Monday unless an earlier turnaround is agreed upon between both parties.
You have up to 2 hours after your order is placed to cancel at no charge. Otherwise you may be charged depending on how much work has been completed.
No my website is not set up to do so. Please call (302) 261 5377
Full number, expiration date, ccv code, name on card and billing address
Yes, when paypal asks for a recipient please fill in my email address and the amount that you were quoted.
No, we require payment upfront before proceeding. All jobs are custom. we have converted thousands of logos and images and have not yet had to refund anyone. we will make it right if there are any issues.
